Digital Account / Project Manager - Seventy7
Publish Date:

16/04/2018

End Date:

31/05/2018

Location
Manchester
Unit
Digital

Seventy7 are looking for a digital account manager to join the digital team in Manchester.

You will play an integral role in developing and maintaining client-agency relationships for digital clients, so exceptional communication plus incredible organisation and time management skills are all key to the role.

Primary Responsibilities

  • Client Management – play an integral role in developing and maintaining client-agency relationships for your digital clients.
  • Communication – exceptional communication internally and externally to ensure we manage expectations for all stakeholders.
  • Production – take full responsibility for the day to day management of your accounts and manage the production of these clients and projects through the department.
  • Planning – maintain the project / retainer schedule, as well as managing plan, margins and scope creep.
  • Reporting – report back to the business about performance, margins, opportunities and issues with your clients.

Secondary Responsibilities

  • Cross sell and up sell services to clients to increase the lifetime value for the agency.
  • Ensure that any issues regarding costs, margins and expenses on jobs are managed and escalated effectively.
  • Managing and maintaining client relationships, through effective communication, problem solving and responding to requests.
  • Taking briefs and turning these into ideas and projects, as well as communicating to the internal team.
  • Maintain the department resource schedule, as well as keeping an eye on department margins and scope creep.
  • Produce, manage and communicate project plans.
  • Produce and distribute project status reports to clients and the internal team weekly / monthly.
  • Producing documentation for digital projects e.g. functional specifications and statements of work.
  • Deploying procedures and working with the internal/external teams to ensure all outputs are per the client brief.
  • Playing a key part in the delivery of creative and strategic presentations and meetings, including some pitch meetings.
  • Generating quotes and contributing to written proposals and pitches.
  • Working on global clients / campaigns.
  • Support the team with media spend budgets and ensure we are managing them within the client agreement and contract.

Our Values

  • Innovative, Creative, Exciting ‘ Exceptional ideas, everyday. It in our blood. It set us apart’
  • People ‘People at the heart of what we all do. Growing exception talents. Giving everyone a voice’
  • Opportunity ‘Investing in people. Developing new opportunities. Growing the business together.
  • Family ‘Supporting every individual. Respecting every opinion. Working as a team.
  • Communication ‘Keeping an open dialogue. Sharing unique perspectives. Respecting fresh ideas.
  • Truthful ‘With our colleges and clients’