Digital Account / Project Manager - Seventy7
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Seventy7 are looking for a digital account manager to join the digital team in Manchester.

You will play an integral role in developing and maintaining client-agency relationships for digital clients, so exceptional communication plus incredible organisation and time management skills are all key to the role.

Key Responsibilities

  • Acting as the point of contact for digital clients.
  • Account management of digital projects including the production of all documentation (client briefs, project plans and reports).
  • Taking briefs and turning these into ideas and projects, as well as communicating to the internal team.
  • Maintain the department resource schedule, as well as keeping an eye on department margins and scope creep.
  • Produce, manage and communicate project plans.
  • Produce and distribute project status reports to clients weekly.
  • Producing documentation for digital projects e.g. functional specifications and statements of work.
  • Deploying procedures and working with the internal/external teams to ensure all outputs are per the client brief.
  • Playing a key part in the delivery of creative and strategic presentations and meetings, including some pitch meetings.
  • Developing client relationships and being a part of the future success of the digital team as well as the group.
  • Generating quotes and contributing to written proposals and pitches.

Skills / Experience required:

  • Minimum of 2 years digital account management experience in digital projects.
  • Experience in managing the following types of projects; design / UX, website development (CMS & e-commerce) and digital marketing.
  • Excellent organisational skills and experience of planning digital projects.
  • Self-motivated individual.
  • Excellent written and verbal communication skills.
  • Ability to recognise and manage project risks, issues and dependencies through to resolution.
  • Experience in Trello, JIRA and Smart Sheet is preferable.
  • Weekly reporting on project progress against schedule and budget.
  • Raising invoices in line with agreed project milestones.
  • Proactive approach and an enthusiastic nature are essential.
  • Vendor and Supplier Management
  • Ability to lead a project using own initiative and working as part of a team.
  • Strong listening and questioning skills.
  • Proven ability to build internal and external relationships with key people.
  • Confident in managing client expectations.
  • Good understanding of website platforms (i.e. WordPress & Magento) and working knowledge of project management systems.
  • Must be able to demonstrate an intermediate level of understanding of the web from both a production and consumer standpoint.
  • Good working knowledge of Microsoft Excel/Google docs.
  • Must be comfortable working towards defined Key Performance Indicators (KPI’s).
  • Must be able to quickly understand the client, their products and their industry.

Our Values

  • Innovative, Creative, Exciting ‘ Exceptional ideas, everyday. It in our blood. It set us apart’
  • People ‘People at the heart of what we all do. Growing exception talents. Giving everyone a voice’
  • Opportunity ‘Investing in people. Developing new opportunities. Growing the business together.
  • Family ‘Supporting every individual. Respecting every opinion. Working as a team.
  • Communication ‘Keeping an open dialogue. Sharing unique perspectives. Respecting fresh ideas.
  • Truthful ‘With our colleges and clients’